Joyce A. Batcheller, DNP, RN, NEA-BC, FAAN
Dr. Batcheller is the President of CNO Solutions and is primarily responsible for the leadership development which includes the CNO Academy, CNO Executive Circle and on-boarding strategies. She serves in a faculty role at the Texas Tech University Health Sciences Center School of Nursing, Lubbock, Texas and is an American Nursing Association Nursing Knowledge Center consultant. She has extensive experience in leading large system changes within a complex multi-hospital system. She served as chief nursing officer for 19 years of the largest health care system in Central Texas. She created and implemented a system wide shared governance model and led a pilot site for the Robert Wood Johnson Foundation/Institute of Healthcare Improvement Transforming Care at the Bedside Project, eventually implementing its principles into patient care at all system facilities. Under her watch, nine of the system hospitals achieved American Nurses Credentialing Center (ANCC) designation — four with Magnet® and five with Pathway to Excellence®.
Dr. Batcheller has specialized in chief nursing officer on-boarding and authored numerous peer-reviewed publications on the subject. She is a holder of Fundamentals of Magnet® certificate. She is an innovative healthcare leader known for her ability to transform nursing and improve patient outcomes. Joyce inspires nurses and other health professionals to reach their full potential. Her ability to create a compelling vision and structures that engage, empower and stimulate innovation is one of her unique talents.