Faith M. Jones, MSN, RN, NEA-BC, is the Director of Care Coordination and Lean Consulting for HealthTechS3. Ms. Jones began her healthcare career in the US Navy over 30 years ago. She has worked in a variety of roles in clinical practice, education, management, administration, and consulting. Her knowledge and experience spans across various settings including ambulance, clinics, hospitals, home care, and long-term care with a focus on rural healthcare where it is not uncommon to wear many hats. In her leadership role, she has been responsible for the operational leadership for all clinical functions including multiple nursing specialties, pharmacy, laboratory, imaging, nutrition, therapies, as well as administrative functions related to quality management, case management, medical staff credentialing, staff education, corporate compliance, and community networking. She has held a variety of leadership positions in the profession of nursing currently serving as a Director at Large on the American Nurses Association Board of Directors and the Chair of the ANA-PAC. Ms. Jones received her initial nursing degree from Ventura College in Ventura California, an undergrad degree in nursing from the University of Wyoming, and her graduate degree in nursing administration and education from the University of Phoenix. She currently holds a certification from the American Nurses Credentialing Center as a Nurse Executive Advanced, is a fellow of the American Nurses Advocacy Institute, and holds certifications in Lean for Healthcare.