Dr. Joyce Batcheller is president of J. Batcheller Consulting, executive nurse advisor for the Center for Advancement of Healthcare professionals for AMN Healthcare and holds the position of adjunct professor for Texas Tech University Health Sciences Center Texas Tech University Health Sciences Center School of Nursing in Lubbock, Texas. Joyce served as chief nursing officer for 19 ½ years of the largest health care system in Central Texas. She created and implemented shared governance across the system and led a pilot site for the RWJF/IHI Transforming Care at the Bedside Project, eventually implementing its principles into patient care at all system facilities. Under her watch, nine of the system hospitals achieved ANCC designation — four with Magnet® and five with Pathway to Excellence®. Joyce has specialized in chief nursing officer development, on-boarding and authored numerous peer-reviewed publications on the subject. She provides executive coaching. Joyce has extensive experience in workforce planning and development that enabled her former organization to open three new hospitals in 2 ½ years. She is an innovative health care leader who is highly sought for speaking engagements nationally.
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Achieving and Sustaining Outcomes for Redesignation—It Starts at the Top