Consultation Services

Consultation Services

Management Consulting for Every Stage of Your Journey to Nursing Excellence

Every organization faces unique challenges and opportunities when choosing to introduce, evolve, or sustain higher levels of nursing excellence. Success comes more easily with an experienced coach and partner to help your team master the required knowledge, skills, and best practices. The Nursing Knowledge Center (NKC) consultants combine business management expertise, evidence-based best practices, and personal experience and know-how to guide you along every step of your organization’s journey to nursing excellence. If you need help with work environment, leadership development, or staffing issues or guidance along the way to Magnet®, Pathway® or Accreditation success, NKC consultants can help get you to where you want to be.

Work environment, leadership development, staffing assistance:

Our consulting team has thousands of hours of real-life experience dealing with the toughest challenges you face as a CNO or other nurse leader. We can work together with you and your team to develop plans of action to address and improve your toughest challenges, including:

  • Eliminating bullying and other forms of workplace violence
  • Finding staffing solutions that meet your organization’s specialized needs
  • Planning and implementing systems to get your best and brightest up the leadership ladder
  • Instituting customized, turn-key nurse education modules as part of a systems approach to continuing education
  • Assessing and optimizing your organization’s approach to diversity and inclusive staffing
  • And many more!
  • The key to our success in helping our partners with their toughest challenges is that we listen. Like you, we know that cookie-cutter solutions can’t solve specific, real-world challenges. By understanding you and your organization’s unique pain points, we can work with you to develop plans of action tailored to and personalized for your individual needs!

    Want to learn more? Call (866) 826-8746 or click here to get connected to one of our consultants for a free assessment of your organizational needs today! We are here to help.

    Organizational credentialing success in the Magnet and Pathway programs

    Taking the step to become a Magnet or Pathway designated facility is a quantum leap forward for your organization and shows the world that you are the best of the best in terms of nursing care for your patients. But the process involved in getting designated can be complex and confusing. And given the effort, time, and investment involved, it’s imperative to get it right from start to finish. We are here to help with expert assistance throughout the journey!

    NKC’s five crucial steps to organizational credentialing success:

    Stage 1: Introduce Concepts, Expectations and Application Process

      

    NKC consultants teach a wide range of strategic learning programs to help organization leaders make educated commitments and financial investments to achieve organizational excellence as exemplified by credentials from the American Nurses Credentialing Center (ANCC). An excellent, cost-effective team-building opportunity, learning programs are available nationwide or can be customized for your hospital or system and conducted at your location. To request a custom program, email consultation@ana.org or call 1.800.284.2378.

    Stage 2: Assess Readiness / Conduct Gap Analysis

      

    To assess readiness, we first examine system- or organization-wide plans, policies, and procedures against ANCC program criteria and best practices nationwide. Then, we pinpoint where and how to design change, and collaborate with you to educate your team on next steps. For assistance with assessing readiness or conducting a gap analysis, e-mail consultation@ana.org or call 1.800.284.2378.

    Stage 3: Implement ANCC Criteria and Document Outcomes

      

    NKC clients gain a strategic advantage by receiving insightful feedback with intelligent implementation and documentation approaches to realize their goals. Our consultants are experts in the Magnet Recognition Program® model and requirements, Pathway to Excellence® Practice Standards and requirements, Accreditation criteria, and Nursing Skills Competency Program eligibility requirements. Additional management expertise includes:

    • Strategic planning and implementation.
    • Quality improvement action plans.
    • Practice model development.
    • Evidence-based practice design.
    • Survey development and data analysis.
    • Shared governance and decision making.
    • Transformational leadership.
    • Leadership development.
    • Team building.
    • Communications strategy development.
    • ANCC program coordination.

    For implementation or outcomes assistance, e-mail consultation@ana.org or call 1.800.284.2378.

    Stage 4: Documentation Review Prior to Application

      

    ANCC approval depends on applications and supporting materials that meet all requirements and communicate clearly. Rejection can be costly and hurt morale. Put your organization in the best possible position with an expert review of documentation, prior to official application submission and payment.

    NKC consultants leverage extensive training, knowledge, and experience with ANCC programs to illuminate necessary clarifications and opportunities for improvement. Common mistakes that jeopardize approval include:

    • Insufficient sources of evidence, research, or analysis.
    • Unexplained assumptions or missing information.
    • Awkward sentence structure or ambiguous prose.
    • Failure to fully address requirements.

    Choose all or part of your application documents for review. Consultants interact with you by phone and email. No on-site meetings or travel costs required. For questions or assistance with documentation review, e-mail consultation@ana.org or call 1.800.284.2378.

    Stage 5: Site Visit and Peer Review Process

      

    After document submission, be prepared for an official ANCC appraisal with a mock site visit conducted by an NKC consultant. This trial run offers you and your team the opportunity to practice responses to typical queries of ANCC appraisers and be ready on the day of your site visit.

    After peer review, additional information or documents may be requested. Our consultants will help you interpret and implement any feedback, understand queries from ANCC, and prepare written responses.

    To schedule a mock site visit or request additional assistance, e-mail consultation@ana.org or call 1.800.284.2378.

    Note: Use of Nursing Knowledge Center Consultation Services does not guarantee ANCC approval. NKC consultants and staff cannot influence the actions of ANCC Program staff nor decisions of the Commission on Magnet® Recognition, Commission on Pathway to Excellence®, or Commission on Accreditation

    The Nursing Knowledge Center is part of the American Nurses Association.